At Apothecary 28, we strive to process and ship all orders as quickly as possible. Once your order is placed, please allow 1-2 business days for processing. Shipping times vary depending on your location and the shipping method selected:

• Standard Shipping: Typically 3-7 business days within the continental U.S.

• Expedited Shipping: 2-3 business days, depending on your location.

• Overnight Shipping: Next business day delivery, if ordered before the cutoff time.

Please note that during peak seasons or sales events, processing times may be slightly longer. You will receive a shipping confirmation email with a tracking number once your order has been dispatched, so you can monitor its journey.

Returns Policy

We want you to love your Apothecary 28 purchase. If you are not completely satisfied with your order, we offer a return or exchange within 14 days of receipt. Here’s how it works:

• Eligibility: To be eligible for a return, items must be unused and in their original packaging.

• Return Process: Please contact our customer service team at [email address] to initiate a return. We will provide you with instructions on how to return your item.

• Shipping Costs: Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Refunds and Exchanges:

• Refunds: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method and may take 5-7 business days to appear on your statement.

• Exchanges: If you prefer an exchange, we will send you a replacement item once the returned item is received.